Once the return has been created and shipped using thefreelabel provided within our returns portal, you will receive tracking and updatesvia email. Once received by our warehouse, the refund should be processed within 5-7 business days.
When did my return arrive?
You can check to see when we received your return by logging into your account and navigating to the Orders & Returns section. Once you have your order pulled up, complete the following steps to find your return date.
- Click ‘Create A Return’
- Click 'Past Returns'
- Click ‘Track My Return’
If there is an issue with your return shipment, please reach out using our site Live Chat or by phone: 877-432-6637.